Integrating technology.

Blackbird IT takes an individual approach to recommending and implementing technology for your organisation.

Our strategic processes are scalable to meet your ongoing needs, and ensure seamless operations.

Remote Support

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Services

We work with Education Providers, Small and Medium Sized Business, Government and Not for Profits to deliver:

  • Outcome focussed architecture Blackbird IT works with you to meet your organisational goals as well as fulfilling key technology metrics around compliance, risk mitigation and best practice.
  • A complete technology service offering Blackbird IT delivers services on-site or off-site, depending upon the urgency and your needs.
  • No lock-in contracts Blackbird IT customers have the freedom to use our services however they choose, whenever they choose.

Consultancy & Staffing Services

Technology Audit - process and infrastructure review, with a technology recommendations report

IT Staff – to fill your short term projects or vacancies

Compliance and Best Practice consulting

Project Management – technical project implementation and support

Strategic Planning – collaborative recommendations with your decision makers, on technical strategy

Relocation advice and management

Professional development

On-site & Remote Support

Network, Computers, Devices, Software and Systems tech support and repairs

Real time infrastructure monitoring

Regular ‘Health Checks’ and compliance reviews

Cloud Services

Remote Access / Remote Desktop (Citrix)

Microsoft Exchange Email

Phone Systems

Desktop as a Service (DaaS)
Cloud hosting your applications, for increased security in smaller organisations

Infrastructure as a Service (IaaS)
Cloud hosting hardware, software, servers and storage on your behalf

Co-location data centre facilities

Disaster Recovery

Risk assessment and mitigation strategy

Remote Backup, storage and access

Remote server replication

Technology Infrastructure monitoring and alerts 24/7

Disaster Recovery planning with Recovery Point Objective (RPO) and Recovery Time Objective (RTO) assessment

Business Continuity review

Network & Security Services

Network Architecture and Design of Local Area networks (LAN) and Wide Area Networks (WAN)

Managed Wireless and Wired networking

Security - Unified Threat Management and Firewall protection against intruders, virus, spam, and data leakage

Servers & Storage

Server virtualisation and optimisation.

Shared storage deployments with both Storage Area Network (SAN) and Network Attached Storage (NAS) solutions.

Capacity planning and efficiency

Optimal storage design for performance, protection, price

All Flash array design and storage tiering.

Storage network design with iSCSI, Fibre Channel.

High Availability (HA) infrastructure design

Device Management

Hardware and Software installation, updates and support

Large Scale Deployments and Imaging

User and Device Profile management

App management – for classroom or office management, on iPads and other devices

Print management

Procurement

Small and large scale purchasing

Desktops, Laptops and Mobile Devices

BYOD Portal – built to easily integrate into your existing website for hardware purchasing (for school families and corporate customers)

Software licensing management and upgrades

Servers and Storage

Network and Security

Internet & Communication

Internet provision and setup

High Speed and enterprise grade SHDSL, Fibre and Wireless Internet connections

Private IP connections

Installation & maintenance of your VoIP phone system

Inter-site connectivity for branch locations