Remote Support

When directed by Blackbird staff, please choose your type of computer below
to begin downloading the Blackbird remote support package.

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Sophos

Sophos began producing antivirus and encryption products nearly 30 years ago. Today their products help secure the networks used by 100 million people in 150 countries and 100,000 businesses, including Pixar, Under Armour, Northrop Grumman, Xerox, Ford, Avis, and Toshiba.

As IT networks grow in complexity, they’re focused on keeping IT security simple and reliable. They know that a proper security strategy must include networks, servers and devices—all devices—managed easily through the cloud.]

Products that work

Their products allow you to secure every end point of your network, from laptops to virtual desktops and servers, to web and email traffic and mobile devices. What’s more, securing these devices is made possible through products that fit your precise needs. They ensure your network’s security by providing the one thing no one else can: Simplicity.

(Real) help is there when you need it

Their support staff is independently audited and approved by SCP (Service Capability & Performance Support Standard). Their follow-the-sun support operations (UK, U.S., Australia) provide 24/7 English-only support. Additional support offices in Germany, France, Spain, Italy, Japan and the Philippines means you can also speak to a support technician who speaks your language

Sophos has been trusted by Blackbird for many years to provide our business clients with protection from viruses and spam.

Blackbird is a Sophos Silver Partner and can provide Sophos solutions for both Mac and PC environments.